Locksmith Newmarket — Working in This Town Since 2000
Licensed, insured, and open every hour of every day. Here is exactly how a job runs, what you will be charged, and what our guarantee actually covers — so you can decide before you pick up the phone.
Quick answer
Locksmith Newmarket has served Newmarket and the surrounding towns since 2000. We are licensed and insured, available 24 hours a day including holidays, and typically reach a Newmarket address in 20 to 30 minutes. Every job is quoted as a firm price before dispatch and finishes with a written invoice and a workmanship guarantee. Call 866-820-1331.
Choosing a locksmith is uncomfortable, because you usually have to do it in a hurry, from a phone, while standing outside your own front door. There is no time to compare anyone, and the industry has more than its share of $19 bait ads and out-of-town call centres that sell your job to whoever answers first.
So this page does not try to convince you with adjectives. It tells you exactly what happens from the moment you call — who answers, how the price is set, what shows up, what you are handed at the end, and what we will put right if something goes wrong. Read it and decide for yourself.
If you are locked out right now, none of it matters. Call 866-820-1331. If you want the full menu of what we do rather than who we are, that is on our complete Newmarket service list.
How a job actually runs, start to finish
Six steps. No surprises anywhere in them.
A person answers the phone
At any hour, on any day, including Christmas. You describe the problem in plain words — you do not need to know what the service is called. We ask what the lock looks like, what the door is doing, and where you are.
You get a firm price before anyone moves
Not a starting-from figure and not a range. A number, including parts, labour, the call-out and any overnight or holiday premium. If you say no, that is the end of it and it has cost you nothing.
You get a real arrival time
Typically 20 to 30 minutes inside Newmarket. Longer to Georgina or the Bradford concessions, and we say the honest number rather than an appealing one. If we are going to be late, we phone you.
A marked vehicle and a technician with ID
You see who is coming. We show identification before we touch anything, and we ask for yours — photo ID with the address, or something that shows you belong there. Everybody, every time. It protects you far more than it protects us.
The work is done non-destructively wherever possible
Most residential locks open without damage. If a lock genuinely has to be drilled, we stop, explain why, tell you what the replacement costs, and wait for you to agree before the drill comes out.
Written invoice, and the guarantee attached to it
Itemised, on paper, before we leave. It is the document you need if anything has to be put right later, so keep it. The price on it is the price you were quoted.
Our promise on price
The oldest trick in this trade is the advertised $19 or $29 service call. It is not a price for anything — it is a price for arriving. Once a technician is standing at your door at midnight, the real number appears, and most people pay it because at that point what else are they going to do.
We do not work that way, and here is the specific commitment. The figure you are given on the phone is the figure on the invoice. It includes parts, labour, the trip and any after-hours premium. If we arrive and find the job is genuinely different from what you described — a high-security cylinder you did not know was high-security, a frame that has been forced and needs repair — we stop and requote before doing any work, and you are free to decline and pay nothing.
We also tell you when not to spend. If rekeying will solve your problem, we will not sell you new hardware, even though new hardware pays better. If a four-dollar pair of three-inch strike screws fixes your door, we fit them and do not charge you for it. Published ranges for every common job are on locksmith prices in Newmarket.
Firm, not “starting from”
One number on the phone, the same number on the invoice. Parts, labour, call-out and after-hours premium included.
The premium is stated up front
Overnight, weekend and holiday work costs more. You hear how much before you agree, not at 3am on your doorstep.
Requote before, never after
If the job turns out to be different, we stop and tell you. Declining at that point costs you nothing.
We will talk you out of work
When the cheaper fix is the right fix, we say so. That is the whole reason people call us back.
Our promise on response time
Typical arrival at a Newmarket address is 20 to 30 minutes. That covers the whole town — Glenway, Stonehaven, Summerhill, Woodland Hill, Armitage, Huron Heights, Bristol-London, Quaker Hill, Gorham and the older streets around Main Street South and Fairy Lake.
Outside Newmarket the number changes, and this is where most locksmith advertising quietly stops being honest. Aurora is close. Keswick is a real drive. Pefferlaw is forty-five minutes and pretending otherwise just leaves someone sitting on a step. Every area page on this site gives the honest figure for that town, and you get the current estimate — adjusted for the hour and the weather — when you call.
Genuine 24/7 means the phone is answered by a person who can quote and dispatch in the same call, at 3am on a statutory holiday, and that the truck is stocked well enough that a night call does not turn into “we will come back tomorrow with the part”.
| Area | Typical arrival | Notes |
|---|---|---|
| Newmarket | 20 – 30 min | Any hour. Rush hour on Davis, Mulock and Yonge adds a little. |
| Aurora | 20 – 30 min | Short run down Yonge or Bayview. |
| East Gwillimbury, Holland Landing, Sharon, Queensville | 20 – 30 min | Green Lane and the 404 corridor. |
| Mount Albert | 25 – 35 min | Highway 48 and Mount Albert Road. |
| Bradford | 20 – 30 min | Green Lane west, or the 400. |
| Keswick | 25 – 30 min | Highway 404 to Ravenshoe Road. |
| Sutton and Jackson’s Point | 30 – 40 min | Highway 48 north. |
| Pefferlaw, Udora, rural concessions | 40 – 50 min | Add time for long private laneways. |
Off-peak, dry roads. Snow, drifting on open concessions and unplowed laneways all add to it. You get the live estimate on the call, and a phone call from us if it slips.
What the guarantee covers
Guarantees are only worth what they specify, so here is the specification. We guarantee our workmanship and the parts we supply. If a lock we installed fails, if a cylinder we rekeyed stops turning properly, or if a door we adjusted goes out of alignment again, we come back and put it right.
It is written on the invoice, which is why the invoice matters. Keep it. There is no registration to complete and no card to activate — the piece of paper you are handed at the end of the job is the whole mechanism.
What it does not cover, because we would rather be clear than vague: damage caused by someone else working on the door afterwards, hardware you supplied yourself that turns out to be faulty, and normal wear on a lock that has been in service for years. If a job we did is the cause, it is ours to fix.
How to tell a real locksmith from a call centre
Whether or not you call us, this is worth knowing before you hire anyone.
- Ask for a firm total on the phone. A real locksmith can give you one. A call centre will only give you a service-call figure and tell you the technician will assess on arrival.
- Ask who is coming and where they are driving from. If nobody can tell you, your job has been sold to whoever accepts it first.
- Look up the phone number. If the same number appears under a dozen different business names in a dozen different towns, that is a lead broker, not a locksmith.
- Be suspicious of any advertised price under about $40. Nobody drives to your house, works, and leaves for that. It is bait.
- Expect to be asked for identification. Any locksmith who opens your door without checking that you belong there will do the same for the next person.
- Ask whether drilling is likely. Most residential locks open non-destructively. A technician who reaches for a drill first is either untrained or selling you a cylinder.
- Get a written, itemised invoice. Cash only, no paperwork, is a warning sign for the work as much as for the tax.
- Check that they are insured. Ask directly. It is a fair question and the answer should be immediate.
Everything we do, and everywhere we go
A directory rather than a sales pitch. Each link goes to a page that explains the job properly.
Residential
Residential locksmith · rekeying · lock replacement · changing locks · new home lock change · deadbolts · smart locks · keyless entry · lock repair · safe opening
Commercial
Commercial locksmith · office lock change · commercial lock change · master key systems · panic bars · door closers · magnetic locks · access control · CCTV
Automotive
Car lockouts · car key replacement · key fob replacement. Most keys are cut and programmed at the roadside rather than at a dealership.
Emergency, 24/7
24 hour locksmith · emergency lockout · emergency locksmiths · house lockout · locked out of the house · burglary damage repair
Security upgrades
High security locks · cylinder locks · mortise locks · rekeying situations · rekey or replace?
Areas we cover
Newmarket · Aurora · East Gwillimbury · Holland Landing · Mount Albert · Keswick · Georgina · Bradford · Bradford West Gwillimbury · King City · Richmond Hill · Stouffville
What you can hold us to
Where we work
Newmarket is the base and everything is driven from here. We do not advertise storefronts in towns where we do not have one, and every area page gives the honest drive time from Newmarket rather than a number designed to win the call.
Frequently asked questions
How long have you been working in Newmarket?
Since 2000. That is more than two decades of Newmarket doors, which is long enough that we have rekeyed some houses in Glenway and Stonehaven twice for two different owners. It also means we know which lock brands the local builders used in which years, which saves time on almost every residential visit.
Are you licensed and insured?
Yes to both, and you are welcome to ask on the phone before you book. It is a reasonable question and any locksmith who hesitates over it is telling you something. Insurance matters most on commercial jobs and on anything involving a forced door, where a repair can go wrong.
Will the price change once you get here?
No, unless the job is genuinely not what was described — a high-security cylinder, a frame that has been forced, a vehicle that needs dealer programming. In that case we stop, explain, and give you a new number before doing any work. You can decline at that point and it costs you nothing. What never happens is a revised figure appearing on the invoice at the end.
Do you ask for identification?
Always, on every lockout, without exception. Photo ID showing the address, a piece of mail, a lease, something that connects you to the property. It occasionally annoys people who are already having a bad evening, and we do it anyway, because a locksmith who will open your door without asking will open it for anyone.
Will you drill my lock?
Only as a last resort, and only after telling you first. Most residential deadbolts and knob locks open non-destructively with picks or a bypass. Genuinely high-security cylinders and locks that have already been damaged sometimes cannot be. When drilling is the only route, the replacement cylinder is quoted as part of the job rather than added afterwards.
What happens if something you fitted stops working?
Call us and we come back. Our workmanship and the parts we supply are guaranteed, and the terms are printed on the invoice we hand you at the end of the job. There is nothing to register and no card to activate. Keep the invoice and that is all you need.
Do you charge just for coming out?
There is no separate call-out fee bolted onto the quoted price — the trip is inside the number you agreed to. If you cancel before we leave, there is no charge at all. If we have already arrived and you decide against the work, there is a modest attendance charge, and we tell you what it is when you book rather than afterwards.
Can I get a quote by email instead of phoning?
For planned work — a rekey, new hardware, a master key system, an office lock change — yes, and it is often the better route because you can send photos of the doors. Use the contact page. For anything urgent, phone, because we can only give you a firm number and a real arrival time in a conversation.
Related locksmith services in Newmarket
Call and judge us on the first thirty seconds
Ring 866-820-1331 at any hour. You will get a firm total, a real arrival time and a straight answer about whether you need the work at all. If that is not what you hear, hang up and call someone else.
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